Let us give your customers the white glove treatment and pre-qualify them for you
Lead Management and Optimization
You’re in the driver’s seat. You know where your business is excelling and where it could be doing better. That’s why we offer a broad range of products and services to help bridge the gaps within your existing retail environment. J.D. Power is proud to offer INFINITI retailers our SmartNurture services.
Pricing & Packages Set Up a Demo Enroll NowSmartNurture
J.D. Power SmartNurture is our concierge center. On average, SmartNurture contacts customers 5 times faster than the average dealer, and these leads close at double the average dealer rate. Our Concierge Center is staffed by friendly, in-house specialists who handle a wide range of interactions from initial contacts to appointment reminders and customer follow-up. Agents save dealer’s time by vetting leads gathering customer insights.
- Flexibility to choose full-time or off-hours service
- Real time lead delivery with detailed customer notes
- Multi-touch outreach to customers to increase connection rate with up to 4 contact attempts (phone, text and email)
- Confirmation email to customer and dealer 24 hours before appointment
- Follow-up after appointment for dealership feedback from customer
- Automatic credit for J.D. Power SmartLeads that are not truly in-market customers
- Price: $4 per handled lead